Cancellation Policy

Please read below before making your booking with Bracken Ridge Vineyard Estate.

Bracken Ridge Villas require a 50% deposit to secure the reservation.

If the guest cancels the reservation 14 days PRIOR to arrival the deposit will only be refunded if the owners can re-let the property for the entire reservation period. In the event that the property is unable to be re-let for the same dates and no less than the original quoted rate, then any monies paid up until the time of cancellation will be forfeited. Any date changes PRIOR to 14 days arrival of original will also be subject to these same regulations.

A $100.00 booking fee is retained for services rendered and will be deducted from the monies paid to date for a reservation cancelled PRIOR to 14 days or change of date.

If a guest cancels the reservation WITHIN 14 days of arrival there is no refund of deposits paid unless Bracken Ridge Villas can re-let the property. If the property is able to be re-let there will be a $100.00 booking fee retained for services rendered and will be deducted from the monies paid to date for the reservation.

If the guest for any reason cancels on the day of arrival or is a no show, no refund will be given.

If Bracken Ridge Villas is forced to cancel a booking reservation for any reason every effort will be made to find the guest alternate accommodation

We recommend travel insurance to cover your loss in the event of unforeseen circumstances.

E-mail: Bracken Ridge Vineyard Estate